We're Here to Help You Succeed

Get personalized support and guidance throughout your credit dispute journey.

How Can We Help You?

At JAM Capital Consultants, you're never alone in your credit dispute journey. Our dedicated support team is ready to assist you with any questions or concerns you might have.

Email Support

Get detailed answers to your questions with our comprehensive email support.

24/7 Availability

Email Us

Text Message Support

Quick questions? Get fast responses through our text message support line.

Mon-Fri: 9am-6pm EST

Text Us

Knowledge Base

Browse our extensive library of articles, guides, and tutorials.

Available Anytime

Explore Resources

Send Us a Message

More Than Just Software

At JAM Capital Consultants, we believe in providing comprehensive support that goes beyond our platform's features. Here's what makes our support special:

Real Human Support

Talk to real credit experts who understand your unique situation and can provide personalized guidance.

Educational Resources

Access our library of educational content to better understand credit dispute and financial wellness.

Step-by-Step Guidance

Get clear instructions and guidance at every stage of your credit dispute journey.

Secure Communication

All communications are encrypted and secure, protecting your sensitive information.

Frequently Asked Questions

How quickly can I expect a response to my support request?

For email inquiries, we typically respond within 24 hours, though most customers receive a response much sooner. Text message support during business hours (9am-6pm EST, Monday-Friday) usually receives a response within 1-2 hours. For urgent matters, we recommend using text message support during business hours.

What kind of support is included in my subscription?

All paid plans include access to our email support (24/7) and text message support during business hours. The level of personalized guidance varies by plan - DIY plans receive general guidance, while Guided and Full-Service plans include more in-depth, personalized support and strategy sessions.

Can I get help with understanding my credit report?

Absolutely! Our support team includes credit experts who can help you understand your credit report, identify potential errors, and develop strategies for improvement. For more in-depth analysis, consider our Guided or Full-Service plans which include personalized credit strategy sessions.

What if I need help outside of business hours?

Our email support is available 24/7, and we strive to respond to all inquiries as quickly as possible, even outside business hours. Additionally, our knowledge base and AI-powered JAM Dispute Bot are available around the clock to provide immediate assistance with common questions and credit dispute strategies.

Do you offer support in languages other than English?

Yes, we currently offer support in English and Spanish. When contacting our support team, simply indicate your language preference, and we'll connect you with a team member who can assist you in your preferred language.

Ready to Transform Your Credit?

Join thousands of satisfied customers who have improved their credit scores with our expert guidance and support.

View Pricing Plans Learn More

JAM Capital Consultants Footer